The evolution of curbside: efficiencies to keep

While serving clients and patients during the Coronavirus pandemic was not easy for veterinary practices, many of the good ideas and innovations that grew out of curbside care are worth holding on to.

Inside The evolution of curbside: efficiencies to keep, you'll find key takeaways from The evolution of curbside veterinary care, a video series by CareCredit:

• Crowdsource ideas with other practices
• Offer a choice between curbside and inside
• Communicate what to expect before, during and after an appointment
• Find ways to manage no-shows
• Have clients fill out forms digitally before the visit
• Conduct a workflow inventory
• Keep those email addresses and phone numbers up to date