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Find answers to the most frequently asked questions about CareCredit's financing solution.

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Need help?

We're here to answer all your questions related to CareCredit.

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Financing Options

What patient financing options does CareCredit offer?

Can I select special patient financing offers for my practice?

Does CareCredit require a down payment?

Getting Started

Why do I need to accept the CareCredit credit card if I already accept general-purpose credit cards?

Can I automatically get CareCredit Pay Later if I already accept the CareCredit credit card?

How do I get CareCredit Pay Later set up for my practice or location?

Why should I recommend CareCredit to my patients or clients?

What type of businesses and practices does CareCredit work with?

How do I get started?

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Patient and Client Experience

How do my patients or clients apply for CareCredit financing?

What will my patients or clients pay?

How do my patients or clients pay?

Benefits Treatment Acceptance

Patient Financing

What is deferred interest?

How does patient financing work with insurance?

Can patients finance deductibles and copays?

When should I introduce financing to patients and clients?

How should my staff talk to patients about financing?

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Enrolled Provider

What are the processing fees for my practice?

How quickly does my practice receive payment?

What happens if a patient doesn’t pay their bills?

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Provider Support

What type of support does CareCredit offer enrolled providers?

Where can I access marketing materials?

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Contact us

We’re here to help you get started or answer your questions related to CareCredit. Please complete the form below to connect with a member of our team.
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*Subject to credit approval.


**No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. For New Accounts as of 5/30/24: Purchase APR 32.99%. Penalty APR 39.99%. Minimum Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.


***Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.


†Subject to the representations and warranties in the Agreement with Synchrony.


Source:


1 Healthcare Journey Research Consumers and Providers report, Synchrony, 2023. Consumers were surveyed regarding services offered in day spa/med spa, surgery (cataract, LASIK, orthopedic, cosmetic/plastic and hair restoration), pregnancy and fertility.