The patient financial experience: before, during and after a pandemic

Understanding the Patient Financial Experience

The financial aspects of care are becoming an integral part of the overall patient experience due to rising out-of-pocket costs and healthcare consumerism. CareCredit conducted a large-scale research study to better understand the impact of cost on the patient financial experience. Learn:

• The impact of cost and the role it plays on patients' decisions about their care.
• The end-to-end patient journey and the challenges patients face at each stage.
• How CareCredit can help health systems and providers improve their patients’ financial experience throughout the entire patient journey.