Research

Lifetime of Healthcare Costs

July 2025

Lifetime of Healthcare Costs Research: Costs and Patient Perceptions

A CareCredit report found a major gap between the actual costs of healthcare and patients' cost expectations. Learn about the lack of patients' financial preparedness and what solutions they seek so you can be prepared as a provider.

2 min read
Veterinary employee smiling next to jack russell terrier

June 2025

Connected Care: Insight From the Veterinary Specialty Care Study

Research from Synchrony reveals that many pet owners are unprepared for specialty or emergency veterinary care, and lack financial resources and information. Learn more about how proactive communication can help.

7 min read
Pet Lifetime of Care Study

June 2025

Pet Lifetime of Care Study

The Synchrony Pet Lifetime of Care Study can help your practice understand the landscape your clients are facing, their stress points around cost of care and how to address their needs.

4 min read
Woman standing in front of crowd at concert

August 2024

Synchrony’s hearing health & loss prevention study

A study exploring hearing health perceptions with key insights into what could motivate people to prioritize their hearing health and pursue preventative hearing care.

9 min read
Person wearing headphones

August 2024

Here today to help more people hear tomorrow

Synchrony’s hearing health & loss prevention study revealed important insights into why people aren’t prioritizing their hearing and what audiologists can do to help.

2 min read
Smiling man and woman looking at tablet device

July 2024

How Cost Impacts the Patient and Provider Journey

How does cost factor into the decisions patients make about the care they receive? Learn research findings that explain the impact of cost throughout the patient journey, as well as the role providers are playing in cost discussions.

10 min read
Illustration of woman with dog reaching to a clipboard held by vet

June 2024

Learning to speak “pet owner”

An AVMA study, Language That Works: Changing the Way We Talk About Veterinary Care, reveals the words veterinary teams should (and shouldn’t) use when talking with pet owners.

2 min read
Close-up of a woman smiling

October 2023

Dental Lifetime of Care Study: Impact of Costs on Care Decisions

Dental care is an important aspect of overall health, yet many delay dental care due to cost. Synchrony's Dental Lifetime of Care Study reveals how cost perceptions impact oral healthcare decisions. Here’s what the study found.

5 min read
Woman smiling at her phone

September 2023

How cost factors into decision making for dermatology patients

New research helps explain the steps medical and cosmetic patients take on their path to dermatology care.

2 min read
path-to-care-cosmetic

September 2022

The consumer Path to Care for cosmetic surgery

Get the latest insights into what drives consumers during the decision-making process.

7 min read
Path-to-care-aesthetic

September 2022

The consumer Path to Care for medical aesthetic

Get the latest insights into what drives consumers during the decision-making process.

7 min read
Illustration of woman on laptop sitting on couch with dog

August 2022

Decoding the pet owner path to care

The 2021 CareCredit Path to Care study, revealed insights into the emotions and attitudes that influences pet owners when deciding on veterinary care.

2 min read
Woman with dog facetiming with man

August 2022

Understanding financial care in veterinary practices

According to the 2021 AAHA Financial Care Study, practices have a number of opportunities to improve the way they discuss the cost of care with pet owners.

2 min read
Man with dog at vet appointment

August 2022

Learning How to Speak 'Pet Owner' Enhances the Value of Regular Care

According to a language-focused research study spearheaded by the American Veterinary Medical Association, what you say to your clients — right down to specific words and phrases — matters.

2 min read
ophthalmic-trends-report

July 2020

Ophthalmic trends report and insights

Uncover the trends in refractive surgery and dry eye treatments based on responses from practices.

9 min read
ophthalmic-provider-survey

July 2020

Ophthalmic provider survey: insights into revenue trends

Trends and patient communication concerning PIOLs, patient payment strategies for integrating effective patient financing solutions.

3 min read
optometry-trends-report

July 2020

Optometry trend report: key performance metrics

Get insights from providers into current trends in independent optometric practices.

9 min read
consumer-insights-building-loyalty

February 2020

Consumer insights: loyalty through trust and simplicity

Understanding the core motivations for consumer loyalty and what it mean for your healthcare practice.

6 min read
healthcare-path-to-purchase-consumer-research

July 2019

The healthcare path to purchase: consumer research update

Insights into the consumer decision making process to purchase healthcare products and services.

4 min read
healthcare-path-to-purchase-vision-treatment

July 2019

The healthcare path to purchase: vision treatment

The latest insights into how patients purchase vision care, so you know what information they need to move forward.

4 min read
healthcare-path-to-purchase-optometry-optical

July 2019

The healthcare path to purchase: optometry/optical

The latest insights into how patients purchase optometry/optical to help grow your practice.

4 min read

Ready to help more patients and clients get the care they want and need?

Ready to help more patients and clients get the care they want and need?

Get Started

*Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque accumsan interdum ipsum. Fusce eu mattis velit. Praesent pretium eros eros, non faucibus magna eleifend vitae. Vivamus placerat aliquet libero non sagittis.
**Fusce condimentum felis leo, non scelerisque ex vulputate in. Nunc luctus placerat nunc et sollicitudin.
***Pellentesque consequat odio a massa tristique, sit amet pretium dolor bibendum. Vestibulum mi nisi, maximus eget dictum at, faucibus at nulla. Nam tristique turpis diam, vitae pretium diam tincidunt vel. Morbi consectetur quis diam vel pellentesque.

1) Lorem ipsum dolor sit amet, consectetur adipiscing elit
2) Curabitur mollis felis sit amet tellus tempus, non euismod turpis interdum
3) Praesent elementum mi vel libero euismod, nec lacinia enim feugiat