Patient & Client Experience - Provider Insights

ARTICLE

Addressing the patient financial experience in today’s challenging healthcare environment

In a recent Becker’s article, CareCredit Chief Marketing Officer, Tim Donovan, discusses addressing the patient financial experience in today’s challenging healthcare environment.

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ARTICLE

The patient financial experience - within and beyond the coronavirus (COVID-19) pandemic

How health systems and providers can improve their patients’ financial experience and help them find convenient, efficient ways to pay their bills.

VIDEO

The patient financial experience: before, during and after a pandemic

This webinar shares key findings from the CareCredit research study and how health systems and providers can improve their patients’ financial experience and support their organizations’ success both as the pandemic proceeds and after it ends.

Watch now

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ARTICLE

Synchrony’s hearing health & loss prevention study

A study exploring hearing health perceptions with key insights into what could motivate people to prioritize their hearing health and pursue preventative hearing care.

RESEARCH

Here today to help more people hear tomorrow

Synchrony’s hearing health & loss prevention study revealed important insights into why people aren’t prioritizing their hearing and what audiologists can do to help.

GUIDE

Patient financial conversations – vision care

Scripts & tips that make it easier to discuss cost and payment solutions so patients can get the vision care they want and need.

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RESEARCH

How Cost Impacts the Patient and Provider Journey

The impact of out-of-pocket costs on the healthcare journey is not a new topic. Costs can be a barrier to patients seeking the care they want and need.

GUIDE

What makes a pet owner’s pulse race?

Learn how taking an ‘and’ approach to financial solutions can help in a heartbeat.

Illustration of woman with dog reaching to a clipboard held by vet

RESEARCH

Learning to speak “pet owner”

An AVMA study, Language That Works: Changing the Way We Talk About Veterinary Care, reveals the words veterinary teams should (and shouldn’t) use when talking with pet owners.

GUIDE

Let’s talk effective client communication

Listening to their concerns is just as important as speaking to solutions.

TOOL & TEMPLATE

Cost estimator tool - help break down the cost of care

Utilize the cost estimator tools to help patients estimate monthly costs and fit care into their budget.

RESEARCH

How costs impact the consumer healthcare journey

For providers looking to improve the payment process, offering third-party financing options can help patients manage their out-of-pocket healthcare costs.

GUIDE

Patient financial conversations made simple

Scripts & tips that make it easier to discuss cost and payment solutions so patients can move forward immediately with the procedure they need and want.

GUIDE

Lead clients to a lifetime of care

Paying for equine care is full of twists and turns for clients—CareCredit is here to help you guide them.

GUIDE

Apply and pay the contactless way

CareCredit’s custom link is an all-digital financing experience that allows clients to learn about flexible financing, see if they prequalify and apply for the CareCredit health and animal care credit card. Clients can also calculate their monthly payment and pay online.

GUIDE

Financial care for clients supports optimal care for horses

Horse owners want to know their options when it comes to payment. Help them make informed decisions about their horse’s care.

GUIDE

Five busted myths about flexible financing with CareCredit

Answers to some common misconceptions about the CareCredit health and animal care credit card.

GUIDE

What makes a horse owner’s pulse race

Equine costs can trigger stress in horse owners. Friendly, flexible financing can help clients be prepared.

GUIDE

Flexible financing with CareCredit fits in your workflows

This one-pager pictures all the ways you can fit contactless financing into your workflow.

GUIDE

Scripts and tips to help increase orthodontic case starts

How to introduce and include clear aligners in your everyday patient conversations.

GUIDE

Six busted myths about flexible financing with CareCredit

Get answers to some of the most common misconceptions veterinary teams have about the CareCredit health and pet care credit card.

GUIDE

Flexible financing + A contactless experience

CareCredit’s custom link is an all-digital financing experience that allows clients to learn about flexible financing, see if they prequalify and apply for the CareCredit health and pet care credit card.