Patient & Client Experience - Provider Insights

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How to Help Your Patients Navigate the Annual Deductible Reset

Improve the patient-provider relationship by engaging in conversations about the annual deductible reset.

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6 Key Trends in Healthcare Payments to Watch

With emerging digital solutions and established healthcare payment and financing partners, providers are bridging the gap between what consumers want and need and what providers can offer.

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How to Help Improve the Patient Financial Journey

Strategies to improve the patient financial journey and key benefits that can result from an improved patient financial journey

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GUIDE

The Beauty of Established Trust

CareCredit has deep connections within the cosmetic industry, benefiting both our partners and their patients.

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VIDEO

Costs Are Critical in the Patient Journey: Leverage CareCredit to Help Patients

Providers should remember that costs are top-of-mind for health and wellness consumers throughout their care journey. Learn how educating patients and clients about financing through CareCredit can help them address cost concerns.

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TOOL & TEMPLATE

Cost and Payment Worksheet

Payment worksheet: cost, insurance contribution and total out of pocket expense.

VIDEO

Video: Synchrony’s hearing health & loss prevention study

Synchrony’s hearing health and loss prevention study provides a new depth of understanding through key insights that can be transformed into needed action.

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VIDEO

Interactive Video: Financing Eye Care

Offering promotional financing with the CareCredit credit card throughout the patient’s journey may help them take home the eyewear they want and need.

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RESEARCH

Pet Lifetime of Care Study

The Synchrony Pet Lifetime of Care Study can help your practice understand the landscape your clients are facing, their stress points around cost of care and how to address their needs.

ARTICLE

7 Tips for Engaging Younger Patients in Their Hearing Health

Research shows a lack of urgency among consumers, especially younger generations, when it comes to taking care of their hearing health. Learn some tips for getting younger patients more engaged.

GUIDE

Think of them as a bonded pair

CareCredit health and pet care credit card and Pets Best Pet Health Insurance work in harmony to help your clients be financially prepared.

5 Ways to Improve Revenue Cycle Management

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5 Ways to Help Improve Revenue Cycle Management

Revenue cycle management (RCM) is critical for health and wellness providers. Implementing RCM best practices could help you improve your patient experience and stay financially healthy.

Increase revenue in health systems graph

ARTICLE

How to Help Increase Healthcare Revenue

From workflow inefficiencies to navigating ever-changing regulations, increasing healthcare revenue can be challenging. Read on for our helpful strategies.

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Strategies to Help Improve Patient Retention

Improving patient retention benefits both the provider and the patient. Learn strategies to help boost your patient experience and inspire loyalty.

7 Benefits of Offering Patient Financing

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Patient Financing: 7 Benefits for Your Patients and Practice

Allowing patients to pay healthcare costs over time can lead to a healthy accounts receivable and improve patient satisfaction.

Talk About Financing Options With Medical Patients

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How to Talk About Financing Options with Patients

Discover helpful ways to effectively communicate financial responsibilities and financing options with patients before, during and after care.

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You may be able to enhance the patient payments process: Strategies to consider

By focusing on strategies to improve the patient payments process, providers can help patients pay for the care they want and need while simultaneously recouping necessary revenue.

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How to optimize your patient payment experience to help improve patient loyalty

The payment experience impacts patient loyalty. This article will examine the connection and offer strategies to improve the payment experience to help enhance patient retention.

How to offer payment plans for your patients

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How to offer flexible payment options to your patients

Payment plans can benefit patients, providers, and healthcare systems. Learn more about the advantages of healthcare financing plus best practices.

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An in-depth look at patient financing options

Discover why patients seek financing options and the pros and cons of the two of the main options for patient financing.

ARTICLE

Patient Responsibility: Information to consider

Why patient responsibility for payment is increasing and how you can help patients meet their responsibilities.

Communicate Financial Responsibilities Patients

ARTICLE

How to communicate financial responsibilities to patients

Discover helpful ways to effectively communicate healthcare financial responsibilities with patients before, during, and after care.

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RESEARCH

Synchrony’s hearing health & loss prevention study

A study exploring hearing health perceptions with key insights into what could motivate people to prioritize their hearing health and pursue preventative hearing care.

RESEARCH

Here today to help more people hear tomorrow

Synchrony’s hearing health & loss prevention study revealed important insights into why people aren’t prioritizing their hearing and what audiologists can do to help.