The evolution of curbside: continuing the concierge approach

Some of those strategies can live on in practices that want to continue offering tailored service to pet owners.

By Synchrony, Health & Wellness

Posted Sep 07, 2021 - 2 min read

During the past year and a half, veterinary teams ¬figured out how to meet clients’ needs in ways they never would have thought possible before the pandemic. Some of those strategies can live on in practices that want to continue offering tailored service to pet owners.

Inside The evolution of curbside: continuing the concierge approach, you'll find key takeaways from The evolution of curbside veterinary care, a video series by CareCredit:

  • Since Spring 2020, several things have become clear
  • Forward-thinking veterinary clinics will offer clients a choice
  • Teams are tired. Protect them
  • An example of the curbside concierge approach in action
  • Hospitality first. Education second. Medicine third.
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