How Your Patients or Clients Can Use CareCredit

In today’s insurance environment many patients and clients face high out-of-pocket expenses, including deductibles and co-insurance, that can be an obstacle to getting the treatment they really want and need. The CareCredit health and wellness credit card provides a flexible patient financing option that helps patients and clients fit out-of-pocket expenses into their monthly budget.

If approved, your patients or clients can immediately use their CareCredit credit card account to pay deductibles, copays, coinsurance, procedures and more. They can choose a promotional financing option on purchases of $200 or more* and can use their CareCredit credit card at every visit without reapplying.*

Providers get paid in two business days — speeding up cash flow and helping reduce A/R.

Cardholders can use CareCredit at locations in the network for:

• Animal and pet care
• Cosmetic surgery
• Day spa
• Dentistry
• Hearing
• Labs and diagnostics
• Medical equipment and supplies
• Orthopedic surgery
• Pharmacy and personal care
• Primary and urgent care
• Vision care

Why Add CareCredit as a Payment Option?

With the CareCredit health and wellness credit card, you can provide patients a variety of promotional financing options* with monthly payments, which may make your patients’ decisions to proceed with care a lot easier.

What Makes CareCredit Different?

Helps improve billing and patient payment process

• Your practice gets paid within two business days
• Helps reduce A/R
• Frees up staff time — helps minimize administrative burden related to billing

Helps attract new patients

CareCredit has more than 12 million cardholder accounts with many cardholders who actively search for practices that accept CareCredit. Plus, an average of 205,000 new accounts are approved every month.

Provides patients with a comprehensive healthcare financing solution*

Patients can use CareCredit at over 285,000 enrolled locations nationwide including chiropractic care, dentistry, cosmetic and veterinary care.

Helps increase patient retention and loyalty

When patients have a dedicated financial resource, it may make it easier for them to return for ongoing care or additional healthcare needs.

• 54% of cardholders say they would have postponed or decreased their procedure’s scope if CareCredit was not available.**
• 2/3 of cardholders say they have recommended CareCredit.**

3 Misperceptions About CareCredit

CareCredit helps streamline payment conversations to save staff time and can give patients a trusted, treatment-specific way to afford care,* yet a few common misconceptions still persist.

1. The transaction fee reduces my profit

Yes, it costs the practice a transaction fee when cardholders choose to use CareCredit to pay for their health needs. Most practices accept general purpose credit cards, which also charge a transaction fee. CareCredit’s transaction fees are typically within a small percentage of other credit card companies.

The difference is, with CareCredit, cardholders can take advantage of promotional financing. Many of your colleagues have found the incremental revenue far outweighs the incremental cost.

2. It takes too much time

Most teams find discussing CareCredit is easy and takes just minutes. Patients can apply privately using their smartphone while they are in-office. Credit decisions are immediate and, if approved, help increase the patient’s purchasing power.

CareCredit offers free resources and training to help you and your team integrate promotional financing into your payment discussions.

3. Patients may not want another credit card

With the CareCredit health and wellness credit card, patients have a financial resource they can use to return to their provider for ongoing care.* And, a significant percentage of our cardholders may initially use CareCredit for their dental or veterinary needs and then seek providers who accept CareCredit for other healthcare services, from chiropractic care to cosmetic procedures.Cardholders appreciate and value CareCredit — 86% of cardholders surveyed are highly satisfied with CareCredit.**

Frequently Asked Questions

Still unsure about how your patients and clients can use CareCredit? Here are answers to some commonly asked questions.

What kinds of care can the CareCredit credit card pay for?

There are more than 12 million cardholder accounts. Cardholders can use the CareCredit credit card at locations in the CareCredit network for a wide range of health and wellness expenses, including chiropractic care, hearing, dental and more. They can use CareCredit to pay for deductibles, co-pays and other costs not covered by insurance.*

Is CareCredit a medical insurance policy or FSA/HSA account?

No. CareCredit is a health and wellness credit card, and it does not replace medical insurance policies or FSA/HSA accounts. It is intended to help cardholders pay for out-of-pocket expenses that are incurred beyond their health plan or FSA/HSA accounts.

How do I know my patients will like CareCredit?

You can be confident that your patients will use and appreciate CareCredit. In fact, 86% of cardholders say they are likely to use their CareCredit credit card again.**

Learn More: Connect with our provider team.