Insights, Articles and Resources for Healthcare Providers

Woman paying healthcare receptionist with credit card

May 2025

8 Ways to Adapt to Healthcare Consumerism and Meet Shifting Demand

How can healthcare practices meet the evolving expectations of today’s consumers? Learn strategies for giving patients a better experience as they search for a provider and proceed with healthcare decisions.

7 min read

Three healthcare professionals working together on a laptop

May 2025

How to Choose a Health and Wellness Third-Party Financing Company

Find out what to look for in a reliable third-party financing services provider in health and wellness so you can help maximize the patient experience and establish ongoing benefits for your practice and your patients or clients.

6 min read

Woman with young boy paying at healthcare office with credit card

May 2025

How Flexible Financing Can Differentiate Your Health and Wellness Practice

The health and wellness market is changing and so are patient and client preferences. Learn how offering patient financing options can help those visiting your office while setting your practice or business apart from the competition.

4 min read

May 2025

Why Is Healthcare Revenue Cycle Management So Important?

Want to help reduce administrative costs, lower your claim denial rate and improve the patient experience? Take a strategic approach to revenue cycle management in your healthcare practice or organization.

9 min read

April 2025

Simple Solutions to Improve the Patient Financial Experience

With health and wellness expenses on the rise, providers who deliver an optimal financial experience seize the opportunity to boost patient satisfaction and retention. Read more for some helpful strategies.

7 min read

March 2025

CareCredit Tools and Resources to Help Your Team Succeed

Get the support you need to simplify the financing conversation for your staff and your patients or clients. CareCredit offers in-office and online marketing materials, scripts, tools for calculating estimated payments and much more.

2 min read

March 2025

Healthcare Billing Best Practices: Better Claims and Patient Payments

Effective patient billing and collection is essential for healthcare organizations' financial health, and it's also important for maintaining a positive patient experience. Learn how to navigate the complexities of healthcare billing.

8 min read

Man and woman using CareCredit credit card to pay at office

March 2025

CareCredit FAQs for Providers: What to Know for Your Practice or Business

Get your questions answered about the CareCredit credit card, including how it can be used by patients and clients, the ways it can benefit health and wellness practices or businesses, processing logistics and more.

5 min read

Three health professionals working together at conference table

February 2025

5 Key Trends in Healthcare Payments to Watch

With emerging digital solutions and established healthcare payment and financing partners, providers are bridging the gap between what consumers want and need and what providers can offer.

7 min read

Healthcare professional on phone while writing on notebook, laptop in front of her

February 2025

Billing for Telehealth: Best Practices and Key Questions to Ask Payers

How well does your practice support patients throughout the telehealth billing process? Discover ways to improve your patient payments process and boost your financial performance.

5 min read

Client working with healthcare professional on form

February 2025

5 Helpful Strategies to Improve Your Healthcare Billing Process

Healthcare billing plays a crucial role in keeping your operations running smoothly. Learn smart strategies for reviewing and improving the billing process for your patients and practice.

7 min read

February 2025

6 Strategies to Reduce Churn and Boost Patient Retention

Improving patient retention benefits both the provider and the patient. Learn strategies to help improve your patient or client experience and inspire loyalty.

7 min read

7 Benefits of Offering Patient Financing

February 2025

7 Benefits of Patient Financing for Health and Wellness Practices

Flexible financing gives patients and clients another way to pay for care at the time of service, which helps both patients and your practice. Learn more about the benefits.

5 min read

February 2025

Tips and Scripts for Financial Conversations

Learn when and how to most effectively talk to patients about the cost of care and payment options that can help them access the care they want and need.

4 min read

Man and woman filling out forms at reception desk

February 2025

Patient Responsibility: Overview and Guidance for Healthcare Providers

Learn how patient financial responsibility works within the health and wellness billing process and what you can do to help patients understand and pay for their out-of-pocket expenses.

7 min read

Woman speaking to another woman at a healthcare reception desk

February 2025

How to Help Your Patients Navigate the Annual Deductible Reset

Improve the patient-provider relationship by engaging in conversations about the annual deductible reset.

7 min read

Woman speaking with healthcare professional

February 2025

How to Communicate Financial Responsibilities to Patients

Discover helpful ways to effectively communicate healthcare financial responsibilities with patients before, during and after care.

6 min read

Receptionist wearing scrubs on phone at front desk

December 2024

Mastering the Initial Patient Contact and Pre-Appointment Conversation

Learn tips from health and wellness providers for building trust and creating a smoother patient or client experience at the start of their care journey.

10 min read

5 Ways to Improve Revenue Cycle Management

September 2024

5 Ways to Help Improve Revenue Cycle Management

Revenue cycle management (RCM) is critical for health and wellness providers. Implementing RCM best practices could help you improve your patient experience and stay financially healthy.

7 min read

Information about the Medical Billing Process

September 2024

How the Health and Wellness Billing Process Works

This article explores the lifecycle of a health and wellness bill, from pre-appointment planning through the patient visit and utilization review.

7 min read

September 2024

How to Help Improve the Patient Financial Journey

Strategies to improve the patient financial journey and key benefits that can result from an improved patient financial journey

6 min read

Talk About Financing Options With Medical Patients

September 2024

How to Talk About Financing Options with Patients

Discover helpful ways to effectively communicate financial responsibilities and financing options with patients before, during and after care.

6 min read

September 2024

You may be able to enhance the patient payments process: Strategies to consider

By focusing on strategies to improve the patient payments process, providers can help patients pay for the care they want and need while simultaneously recouping necessary revenue.

7 min read

September 2024

How to optimize your patient payment experience to help improve patient loyalty

The payment experience impacts patient loyalty. This article will examine the connection and offer strategies to improve the payment experience to help enhance patient retention.

5 min read