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May 2020
Insights on making sure your message is clearly communicated, using communication protocols instead of scripts, and unique ways to let patients know they are valued.
February 2020
Understanding the core motivations for consumer loyalty and what it mean for your healthcare practice.
January 2020
Best practices on educating and communicating to both patients and office staff.
Importance of team communication and how working together can bring success out of your practice.
What makes her practice unique while focusing on growing patient relationships.
Tips on how to ease the financial conversation with patients.
December 2019
Five things that would prepare you and your team to reduce stress, increase efficiency, and make it a better experience for your patients.
September 2019
Learn about appointments and tips to increase acceptance of esthetic dentistry.
July 2019
Insights into the consumer decision making process to purchase healthcare products and services.
Insights into how consumer research, choose, pay for, and think about healthcare today.
Understanding the core motivations for consumer loyalty and what it may mean for your healthcare practice.
June 2019
Learn about cooperation to help practices and patients thrive and take steps to minimize failed appointments.
March 2019
Learn ways to create team unity and help patients talk about what they don’t want to talk about.
July 2018
Valuable ideas, insights and practical solutions from today’s top dental educators and leading practice management consultants.
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6 min read
6 min read
17:18 min podcast
31:48 min video
