Having trouble with your account?
ARTICLE
Discover tools and resources to make financing a seamless experience for your patients or clients.
GUIDE
Scripts and tips that help make it easier to discuss cost and payment solutions so patients can move forward immediately with minimally invasive procedures.
A friendly guide to share with clients to help them come prepared for curbside visits.
Providing referral worthy care and understanding why the patient is in your office can better facilitate the financial conversation.
PODCAST
The importance of maximizing patient engagement to support a personal customer experience.
Deliver a memorable customer experience by helping your practice manage the patient experience and develop a continuum of care.
Different approaches to having a financial conversation with your patient and looking at the patient journey.
Identify the importance of mapping the patient journey and deliver a more effective continuum of care.
Support the needs of today’s digital patient in three key areas: confirmation appointment reminders, check-in kiosks and contactless payment solutions.
Learn more about patient payment and patient financing options plus how they work. We also cover trends and innovations in healthcare payments.
The patient financial experience can strongly impact patient satisfaction, engagement, and retention.
The importance of being proactive in communicating with clients about cost and payment options to help build trust, earn loyalty and strengthen your relationships.
You would never know it from the innovations veterinary teams adopted— and even rigged up themselves—during the Coronavirus pandemic.
Some of those strategies can live on in practices that want to continue offering tailored service to pet owners.
Many of the good ideas and innovations that grew out of curbside care are worth holding on to.
How to stay socially connected to patients while they are socially distanced.
VIDEO
Engage and reach new patients with strong social media strategies and educational content.
Social proof and how to develop content around your personal brand to boost your marketing effectiveness.
These tips will help you have supportive conversations and ongoing communication with your patients or clients about cost and payment.
On this step of the journey, learn to convert patient engagement into appointments.
A landing page helps answer questions about CareCredit and educate your patients or clients on how to pay over time.
Leveraging technology to minimize friction in the patient experience.
TOOL & TEMPLATE
Worksheet to help present financing options for frames and lenses.
A guide to presenting CareCredit, financing options, addressing hesitations, and handling declines.
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