Quick Tips for Cost Conversations

Download our Quick Tips flyer to learn simple, effective ways to include CareCredit financing in your cost conversations and help patients navigate their payment options.

By Synchrony, Health & Wellness

Posted Dec 05, 2025 - 1 min read

Clear and compassionate communication about financing options is essential to helping patients and clients manage their healthcare expenses. Use these quick tips to incorporate the CareCredit credit card as a financing solution in your cost conversations, giving patients the information they need to understand their options and confidently move forward with recommended care.

1. Mention payment options when:

  • Scheduling appointments
  • During check-in and check-out
  • On patient or client forms
  • On your website, social media and emails

2. Introduce patients and clients to CareCredit simply by:

  • Providing a CareCredit brochure or in-office materials
  • Sharing your custom link or QR code
  • Having them visit carecredit.com
  • Including CareCredit on new patient and consultation paperwork and billing statements
  • Letting them know they can apply by calling 855-878-5952* 

3. Go slow and clarify

  • Repeat and pause often
  • Use our Payment Calculator to show the cost breakdown by estimated monthly payments

4. You can introduce CareCredit by saying:

  • "We accept the CareCredit credit card, a health and wellness card that offers promotional financing to help you fit deductibles, copays and other out-of-pocket costs not covered by insurance into your budget. Would you like to learn more?"
  • Revisit step #2 for ways to help your patients learn more!

(CareCredit should not be offered in lieu of financial assistance or available insurance.)

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*Must be 18 or older to apply, must be 21 or older to apply by phone.


The information, opinions and recommendations expressed in the article are for informational purposes only. Information has been obtained from sources generally believed to be reliable. However, because of the possibility of human or mechanical error by our sources, or any other, Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) does not provide any warranty as to the accuracy, adequacy, or completeness of any information for its intended purpose or any results obtained from the use of such information. The data presented in the article was current as of the time of writing. Please consult with your individual advisors with respect to any information presented.


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