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Running the Business Side of a Private Orthopedic Practice (What They Don’t Teach You in Medical School)

Learn how transparency, service and proactive financial conversations can help independent orthopedic practices support patient choice and confidence.

By Synchrony Health & Wellness

Sep 04, 2026 - 10 min read

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Clinical training rarely prepares physicians to run the business side of an independent practice. Drawing on lessons from orthopedic entrepreneur and practice owner Pamela Mehta, MD, and healthcare financing leader Daniel Miller, this guide, “The Business of Independent Practice,” explores how intentional operating models, upfront price communication, service-focused teams and proactive financial conversations can shape the patient experience.

Readers will gain practical strategies for helping patients understand the full cost of care, consider their payment options and move through treatment with greater clarity and confidence.

Insights include:

  • How to align practice operations, staffing and service standards with patient experience goals
  • Ways to communicate pricing, referral-related expenses and payment options earlier and more consistently
  • How proactive financial conversations and a flexible payment option can support informed patient decision-making and practice workflows

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