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June 2025
Specialty veterinary care plays a critical role in pet health, but many owners aren't fully prepared when the need arises. Learn how referring veterinary teams can bridge knowledge gaps to create a connected care experience.
Research from Synchrony reveals that many pet owners are unprepared for specialty or emergency veterinary care, and lack financial resources and information. Learn more about how proactive communication can help.
How do you keep your patients committed to your dental practice for the long haul? Give them an experience that maximizes comfort and convenience and builds trust so they want to keep coming back. Here's how.
Hearing devices can boost the quality of life for patients with hearing loss — but only if they wear them. Here’s why patients may be reluctant to adopt these devices and how your audiology practice can help.
Why is an integrated payment solution important for health and wellness practices? The short answer: Syncing payment processes with practice systems can lead to faster checkout, a smoother experience and less strain on your team.
May 2025
Pet insurance can help your clients provide the care their pets need for a long, healthy life. Use these tips to help your team develop a successful strategy for talking with clients about pet insurance.
There is an art to successful communication with dental patients. These dos and don’ts can help drive more positive engagement, treatment compliance and patient satisfaction.
How can healthcare practices meet the evolving expectations of today’s consumers? Learn strategies for giving patients a better experience as they search for a provider and proceed with healthcare decisions.
Audiologists play a key role in educating young adults about hearing loss. Explore common misconceptions and how you can help dispel these myths.
Join this important discussion to learn how healthcare leaders can prepare their staff to face the challenges and trends currently impacting orthopedic patients.
April 2025
You can’t use the same approach when engaging with every client. Learn about the different types of clients you might encounter in cost conversations and how to best respond to each.
With the proliferation of optometry care centers, it’s important to provide an excellent patient experience. Digital point-of-sale financing can help increase access to vision care while delivering a more streamlined checkout process.
February 2025
Improving patient retention benefits both the provider and the patient. Learn strategies to help improve your patient or client experience and inspire loyalty.
This expert Q&A sheds light on ways to have smoother financial conversations with hearing patients and address potential barriers to moving forward with care. Learn helpful tips for communicating about costs and financing options.
A hospitality mindset — one that emphasizes strong connections — can enhance patient satisfaction, loyalty and team morale. Learn how health and wellness practices can improve care in this on-demand webinar.
Discover how providing care options can transform the patient, client and clinic experience.
November 2024
With the right communication, resources and advanced planning, you can create a smoother payment process for both clients and your practice.
Payment worksheet: cost, insurance contribution and total out of pocket expense.
October 2024
CareCredit health and pet care credit card and Pets Best Pet Health Insurance work in harmony to help your clients be financially prepared.
Different approaches to having a financial conversation with your patient and looking at the patient journey.
September 2024
By focusing on strategies to improve the patient payments process, providers can help patients pay for the care they want and need while simultaneously recouping necessary revenue.
August 2024
This study explores hearing health perceptions and offers key insights into what could motivate people to prioritize their hearing health and pursue preventative hearing care.
July 2024
How does cost factor into the decisions patients make about the care they receive? Learn research findings that explain the impact of cost throughout the patient journey, as well as the role providers are playing in cost discussions.
June 2024
Learn how taking an ‘and’ approach to financial solutions can help in a heartbeat.
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